2022-2023 Retail and Business Operations (CTRBUS)


It takes a large number of people working in customer-facing roles as well as behind-the-scenes in a retail operation to keep employees, customers and investors happy. Students who complete this certificate will be knowledgeable, capable and enthusiastic employees who can procure, display and deliver products and services to customers profitable in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity and processes when managing the operations aspect of a business unit.

Contact Information

Business/Computer Technologies
Business Department
Donna Rochester

Course Requirements

Major/Area Requirements

Class Title Minimum Credits
BMG 205   Creating the Customer Experience 3
BMG 206   Retail Principles and Practices 3
BMG 228   Purchasing and Inventory Control 3
BMG 273   Managing Operations 3
BMG 275   Business and Supply Chain Analytics 4