Build the essential skills every business professional needs to succeed.
The purpose of this program is to provide a series of courses so students gain a basic
understanding of business and the core foundation of business principles. The goal
is to provide students the opportunity to combine this certificate with a number of
other business certificates as they progress toward an associate's degree. The courses
in this program are required in WCC's Business Associate in Arts Degree and the Accounting
Associate in Applied Science program. This certificate also supports WCC's Management,
Retail and Supply Chain associate degree programs offered by the School of Business
and Entrepreneurial Studies and supports any of the occupational programs where students
will be working in a business setting.
Next Steps
Apply See Program & Courses in Catalog Request Information
Career Outlook in Michigan
| Career Title |
Median Salary |
Annual Openings |
| Office Clerks, General |
$43,876 |
11,135 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive |
$44,545 |
5,404 |
| Retail Salespersons |
$33,246 |
17,055 |
What do Office Clerks, General do?
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Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
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Answer telephones, direct calls, and take messages.
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Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
What skills do Office Clerks, General have?
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Reading Comprehension:
Understanding written sentences and paragraphs in work-related documents.
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Active Listening:
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking:
Talking to others to convey information effectively.
Did You Know?
Programs for Office Clerks, General can lead to other interesting professions, including: