Core Business Skills, Certificate

Core Business Skills, Certificate

Build the essential skills every business professional needs to succeed.

The purpose of this program is to provide a series of courses so students gain a basic understanding of business and the core foundation of business principles. The goal is to provide students the opportunity to combine this certificate with a number of other business certificates as they progress toward an associate's degree. The courses in this program are required in WCC's Business Associate in Arts Degree and the Accounting Associate in Applied Science program. This certificate also supports WCC's Management, Retail and Supply Chain associate degree programs offered by the School of Business and Entrepreneurial Studies and supports any of the occupational programs where students will be working in a business setting.

Next Steps

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business admin

Career Outlook in Michigan

Career Title Median Salary Annual Openings
Office Clerks, General $43,876 11,135
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive $44,545 5,404
Retail Salespersons $33,246 17,055

What do Office Clerks, General do?

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

What skills do Office Clerks, General have?

  • Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking: Talking to others to convey information effectively.

Did You Know?

Programs for Office Clerks, General can lead to other interesting professions, including:


How much does it cost?

WCC is consistently rated one of the most affordable colleges in the country. Check out the Tuition Rates and see how WCC compares to peer institutions.

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