Start building the skills you need to turn ideas into action in the business world.
In this program, students will build develop a foundational understanding of business
operations basics. It will provide a framework for students to develop a plan for
future study in the business field.
Next Steps
Apply See Program & Courses in Catalog Request Information
Career Outlook in Michigan
| Career Title |
Median Salary |
Annual Openings |
| Office Clerks, General |
$44,740 |
11,120 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive |
$45,618 |
5,354 |
| Retail Salespersons |
$34,477 |
16,906 |
Data provided by Lightcast
What do Office Clerks, General do?
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Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
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Answer telephones, direct calls, and take messages.
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Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
What skills do Office Clerks, General have?
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Reading Comprehension:
Understanding written sentences and paragraphs in work-related documents.
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Active Listening:
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking:
Talking to others to convey information effectively.