Gain the core skills needed to start, manage, or grow a business.
This certificate will prepare the student to start a business venture by examining
the vital tools needed to support a small business opportunity. Students will develop
business and financial plans, a business website and present (pitch) their ideas.
This certificate will be a stackable credential which may also be applied to the Entrepreneurship
and Innovation certificate or the Management degree with the Entrepreneurship and
Innovation concentration.
Next Steps
Apply See Program & Courses in Catalog Request Information
Career Outlook in Michigan
| Career Title |
Median Salary |
Annual Openings |
| First-Line Supervisors of Retail Sales Workers |
$43,975 |
3,709 |
| General and Operations Managers |
$99,205 |
7,457 |
What do First-Line Supervisors of Retail Sales Workers do?
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Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
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Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
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Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
What skills do First-Line Supervisors of Retail Sales Workers have?
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Active Listening:
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking:
Talking to others to convey information effectively.
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Service Orientation:
Actively looking for ways to help people.
Did You Know?
Programs for First-Line Supervisors of Retail Sales Workers can lead to other interesting professions, including: