Management, Certificate

Build the skills to lead teams and drive business success.

This certificate offers students an opportunity to acquire skills to supervise an operation by learning and applying basic management principles through case studies and exercises. Upon completing this program, students will be able to use various tools to manage an operation which includes developing goals, organizing work activities, promoting desired employee performance, and monitoring productivity with a customer focus. Emphasis will be placed on developing skills that will involve both a critical and creative approach to management problem-solving activities. The certificate may also be applied toward various Associate in Applied Science degrees.

Next Steps

Apply See Program & Courses in Catalog Request Information

What do General and Operations Managers do?

• Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• Direct administrative activities directly related to making products or providing services.

What skills do General and Operations Managers have?

• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking: Talking to others to convey information effectively.
• Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Contact

• Business Department Page
• 734-677-5431
• [email protected]

Questions about applying?

Schedule an Appointment with the Recruitment and Outreach team

How much does it cost?

WCC is consistently rated one of the most affordable colleges in the country. Check out the Tuition Rates and see how WCC compares to peer institutions.