Technical Communication, Certificate

Communicate complex ideas clearly and professionally.

As a fast-track program for career changers or a foundational program for first time professionals, this program provides the knowledge and skills necessary for writing end-user documentation such as printed manuals, online help systems and screencast training modules. Using tools of the technical communication profession, students will develop skill in:

• Audience analysis
• Tutorial, procedure and reference guide writing
• Project management
• Document design
• Usability testing

Designed to provide the student with practical and theoretical principles of technical communication, the program prepares students for employment in a wide variety of opportunities in the field. To this end, students will also learn how to conduct a formal job search and create professional portfolios to better compete for jobs. Those without previous college experience can use this certificate to seek work as interns and in co-op positions in technical communication while pursuing the Associate in Arts Degree in Technical Communication.

Next Steps

Apply See Program & Courses in Catalog Request Information

What do Technical Writers do?

• Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
• Maintain records and files of work and revisions.
• Edit, standardize, or make changes to material prepared by other writers or establishment personnel.

What skills do Technical Writers have?

• Writing: Communicating effectively in writing as appropriate for the needs of the audience.
• Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Contact

• English and College Readiness Department Page
• 734-973-3356

Questions about applying?

Schedule an Appointment with the Recruitment and Outreach team

How much does it cost?

WCC is consistently rated one of the most affordable colleges in the country. Check out the Tuition Rates and see how WCC compares to peer institutions.