Business Enterprise Essentials, Advanced Certificate

Take your business skills to the next level and prepare to lead with confidence.

In this program, students will build the essential skills for daily business operations, spanning the major fields of practice. Students will select courses from business management, marketing, finance and communication to build a personal career path.

Next Steps

Apply See Program & Courses in Catalog Request Information

What do First-Line Supervisors of Office and Administrative Support Workers do?

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Resolve customer complaints or answer customers' questions regarding policies and procedures.
• Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

What skills do First-Line Supervisors of Office and Administrative Support Workers have?

• Speaking: Talking to others to convey information effectively.
• Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Contact

• Business Department Page
• 734-677-5431
• [email protected]

Questions about applying?

Schedule an Appointment with the Recruitment and Outreach team

How much does it cost?

WCC is consistently rated one of the most affordable colleges in the country. Check out the Tuition Rates and see how WCC compares to peer institutions.